I published one of my manuscripts in June 2015 in a relatively new journal (6 volumes so far). The journal makes it clear in the website that it is available online and in print with ISSN. The key idea was getting a printed copy of the issue/journal for promotion requirements in my University. I contacted them many times to send the hard copy but till today I did not get it and I believe that they will not. I contacted them to remove the paper from their website to re-submit the paper in another journal for publication.
The question is: is this possible? and what is consequences for submitting the same manuscript to another journal?
The question is: is this possible?
If you have signed over the copyright of your paper to this journal, or given them an irrevocable license to distribute, then they don't have to take down the paper just because you have asked them. In fact, if they are a reputable journal and the paper has already been published, they shouldn't just take down the paper without a very good reason, because that would distort the scientific record.
and what is consequences for submitting the same manuscript to another journal?
Submitting a manuscript to a journal that is already published in another journal is called "duplicate publication", and it is considered a kind of research misconduct. Consequences can include retraction of the duplicate publication, being banned from submitting papers to that journal for some period of time, or being banned from submitting papers to that publisher's journals for some period of time.